Barkmall Rewards Terms & Conditions

Under the Program, you earn three (3) Barkmall Rewards point (“point”) at the rate specified on the Program website when you purchase merchandise (excluding the purchase of e-gift cards, gift cards and shipping costs) in the site. Points may be redeemed for rewards ("Rewards") subject to these Terms and further details set out on https://www.Barkmall.com/pages/barkmall-reward (the “Program Website”).

Details of the Rewards available and how to redeem these Rewards are on the Program Website at, including any limits or conditions on redeeming Rewards. Subject to the termination provision of these Barkmall Rewards Terms, points expire after 12 months of inactivity (earn or redemption). Points may be redeemed for Rewards to be determined by Barkmall in its sole discretion; provided, however, that in order to redeem your points for any Reward, you must (i) accumulate a minimum number of points as established by Barkmall; and (ii) make an additional purchase of merchandise from Barkmall at the time that you redeem your points. Program members are able to redeem no more than one of each Reward per transaction. Points have no cash value and can only be redeemed for Rewards. Barkmall may, in its sole discretion, allow points to be redeemable for other items of merchandise from time to time. However, points are never redeemable for cash.

Rewards are available with point redemption while supplies last and substitutions by Barkmall may occur. If your online order is not completed during the same visit, any Rewards placed in your shopping basket will be removed and may no longer be available. You are not required to redeem a Reward during checkout. Due to the limited nature of the Rewards, we regret that we are unable to reship Rewards if they arrive damaged, if you received the wrong one or if one is missing from your order. In the event a Reward arrives damaged, you received the wrong one, or one is missing from your order, please contact Barkmall customer service for points to be credited back into the member’s account. Otherwise, Rewards may not be returned or exchanged. If a Reward becomes unavailable for reasons beyond Barkmall's control, Barkmall may substitute a Reward of equal or greater value. Rewards are shipped with merchandise purchases ONLY. The retail value of the Reward does not count toward Barkmall’s free shipping threshold.

We value your privacy. Our collection of your personal information and how we use it is governed by our Privacy Policy in compliance with the Hong Kong SAR Data Protection Principles. Details from your application for Membership (including personal information) will be collected and used for the purposes of administering the Program (which may include disclosure to third parties for the purpose of processing and administering the Program who may be located in countries set out in our Privacy Policy) and data analysis purposes. With your prior consent, your personal information will also be collected and used for marketing purposes.

By submitting an application for Membership in the Program, you agree to our collection and processing of your personal information, to be bound by Barkmall's Privacy Policy, these Barkmall Rewards Terms and our Terms and Conditions, and to receive marketing materials from Barkmall (if so agreed in your registration form). We will not send you marketing materials without your prior consent. If you no longer wish to receive these communications, you can request that they be discontinued by updating your Membership profile at https://www.Barkmall.com/account?view=edit or by sending an email to customercare@barkmall.com. If we do not collect your personal information you will not be able to become a member of the Program.

Additional personal information collected from members, such as purchase history and credit card information, will only be used and disclosed by Barkmall for the purposes of administering the Program, internal analysis for marketing purposes (only with your prior consent), and as otherwise permitted by Barkmall's Privacy Policy. Barkmall's Privacy Policy includes details about how to access your personal information and have it corrected, as well as how to make any complaints regarding our conduct in relation to your personal information. Please see Barkmall's Privacy Policy at https://www.Barkmall.com/pages/privacy-policy.

To the fullest extent permitted by law, Barkmall will not be liable for any damages of any kind arising out of or in connection with your participation or Membership in the Program, including damages arising out of changes to or termination of the Program or as a result of you redeeming and/or using a Reward. This applies to all damages of any kind, including but not limited to direct, indirect, incidental, punitive or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

To the fullest extent permitted by law, the limitations on Barkmall's liability set forth herein shall apply whether for breach or repudiation of contract, or whether in tort, civil liability by way of negligence, gross negligence, strict liability, or otherwise, even if advised of the possibility of such damage. By agreeing to these Barkmall Rewards Terms, you willingly agree that you have relinquished your right to seek these damages from Barkmall and that this is a reasonable allocation of risk.

Certain legislation, including the Control of Exemption Clauses Ordinance, may impose consumer guarantees or imply warranties or conditions or impose obligations upon Barkmall which cannot be excluded, restricted or modified or cannot be excluded, restricted or modified except to a limited extent. These Terms must be read subject to these statutory provisions.